On dated 09/10 was renewed my car policy with your company, Mr. Srivastava the branch manager of your Surat Branch has come & convince for your company.
After 4 months my Car meet with accident & informed to your office for survey when the time I come to know that my car have CNG kit & this is not cover in the policy so that reason I am not eligible for any claim.
I have some query regarding this
The CNG update in My RC book on July & my insurance renewed on 09/10
When the time of renewal have no any communication regarding that with CNG should be cover in the policy for avail the benefit of insurance
Your server have all the photos of my car including CNG then why all query come when I applied for claim
I just want to know when without covering CNG in the policy no any eligibility for claim than why should your agent not communicated to me also what is the wroth of this policy.
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