I booked the gas on 28th June online and the booking reference was 348477.
On 2nd July I got a message against my booking that cash memo 12876 is generated and the cylinder will be delivered shortly.
But on 17th July I received one more message that the booking against the reference 348477 is cancelled. No reason is assigned for cancellation, that too after generating a cash voucher.
This has happened couple of times in the past also.
Please take necessary action on this defaulter. The SMS copies are as below.
&& SMS &&
From: 54411
Received: Jun 28 8:54 AM
Booking for consumer number 49800 is registered and the booking reference number is 348477.
&& SMS &&
From: 54411
Received: Jul 2 2:51 PM
Dear Indane customer, against your refill booking 348477, cash memo 12876 generated, cylinder shall be delivered shortly.
&& SMS &&
From: 54411
Received: Jul 18 2:10 PM
Dear Indane customer, against your refill booking 348477 Cancelled.
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