DRS GROUP - AGARWAL PACKERS & MOVERS
NON PAYMENT OF HOUSE HOLD GOODS RECD IN BROKEN CONDITION

SIR,

MY HOUSE HOLD GOODS WAS DESPATCHED FROM GURGAON / AGRA TO MUMBAI THRO DRS GROUP - AGARWAL PACKERS & MOVERS VIDE G C NO. 4138865 DT. 25 JANUARY AND I PAID THE COMPANY AN AMOUNT OF RS. 42, 000/- THRO CHEQUE NO. 323385 DT. 27/01 ON HDFC BANK LTD., SECTOR 31-32, A, GURGAON FOR THE SERVICES TO PACK, PICK UP, TRANSPORTATION OF HOUSE HOLD GOODS FROM GURGAON - AGRA TO MUMBAI RESIDANCE, UN LOAD & ASSEMBLE THE GOODS AT MUMBAI RESIDANCE AND IF ANY BRAKAGE OF GOODS HAPPEN, THEN THE COMPANY WILL PAY ME THE COST OF GOODS. AT MUMBAI, I FOUND SOME FURNITURE & CROCKERY IN BROKEN CONDITION WHICH I MENTIONED IN THEIR ACKNOWLEDGEMENT SLIP . AFTER A FORTNIGHT, I RECD A CALL FROM CO`S MUMBAI OFFICE THAT MY CLAIM IS UNDER PROCESS AND IT WILL BE SETTLED SHORTLY, SINCE THEN NO CLAIM IS SETTLED NOR THEY REPLY PROPERLY FOR MY CLAIM. I ALSO E MAILED THEM SEVERAL TIMES BUT DIDN`T GET THEIR REPLY IN THE MATTER.

SO, PLEASE DO THE NEEDFUL ACTION AGAINST THE CO.

THANKS.

VISHNU GOYAL

MOBILE NO. 9820900430, 022 - 40149194

1102, BLDG. NO. 17, INDRA DARSHAN PHASE - 1, OSHIWARA, ANDHERI WEST,

MUMBAI - 400 053