Maruti Swift
Excessive delay in delivery Of Swift

Dear Mr Khattar

I am writing this letter with reference to a booking done in my name for a Maruti Swift VXI model on 01 Jun 09 with Hira Automobiles Patiala.

The dealer has constantly reasoned me about the cause of delay in delivery stating that delay is due to Maruti Suzuki.

Upon enquiring from your sales manager of the area Mr Paliwal I was told that the same but he promised speedy delivery

I would like to bring to your notice that your employer has been telling me that if you compromise on colour choice (in this case my choice is azure grey) i may get my car faster

This has brought serious dobt in my mind about flaws in your sales and marketing organisation

I would request that somebody senior should inquire about the same

Regards

Lt Gaurav Pant

Indian Navy

Mumbai