(Fast Track Cal Taxi Services)
I am getting frustrated with your services.
Incident 1:
7th Nov @ 21:45 hrs
Booking Number : 6468
Booked at 16:30 Hrs
Pickup from Kolathur DRJ Hospital to Chennai Central
Till 21:30 I didnt receive any cal from your services.
So I called by 21:30 and informed, He told he will send the car soon & cut the cal abruptly. (Called from mobile Number 9994661866)
Again I called by 21;45., a gal picked up my cal and told that car has not assigned for my booking (Booking Number 6468)
Again She gave the call to another Madam named Miss. Selva nayagi (I guess). She responded sooo irresponsible. She told car assigned is break down and she can not send another taxi. But gave a number of Maruthi Taxi & get from there.
My booking time is 21:45.By 21:50, that gal answering is soo irresponsible. I told here, I need car maximum in 10 minutes.
If there is any problem in the services, you should update the customer atleast half an hour earlier.
But again when I called, I didnt get any reply from ur telecallers and after listening to the incident. They told that I have cancelled the service by 21;50 (which I have not done). and they kept the phone.
Again I called by 22;30 for which the telecallers were very reluctant to accept the complaint.
Regarding this some decision need to be taken. I hurriedly caught my train.
If no proper response is sought from you, the issue will be very serious.
COntact me in 0 9986 887755 or 0 9944004563
Fast Track became soo horrible to me.
Incident 2:
18th Oct @ 12:00 Noon
Asked for a Pickup from Kolathur DRJ Hospital to Chennai Port
The driver was demnading extra tariff. When I told I cant give, he dropped me Near Sangam Theatre, Poonamallee Road & went off. I was in urgent
This issue should also be addressed
Thanks & Regardz
HARIKARTHIK SG
0 comments