Dear Sir,
It is in reference to INVOICE No 68622, INVOICE DATE 11/12, I brought HERO HONDA PLEASURE from JAI KUMAR ARUN KUMAR (P) LTD MEERUT, At the time of purchase the concerned staff informed me that it is mandatory to get installed accessory of Rs 1600.Without this the vehicle would not be delivered however through negotiation I managed and agreed to get installed only selected items i.e. Rubber Mat, Side Stand And Foot Rest by cash payment of Rs 760.The cash receipt against payment is not provided to me with invoice, however on demand item wise price list is given to me which is given below- Rubber Mat-Rs 120, Side Stand Rs 110 and Foot Rest Rs 530.All these items are available in the local market at much cheaper rates. Without my consent they charged Rs 330 for Optional extended warranty. They even demanded Rs 180 for number plate which is already installed in the vehicle. I did not paid when they refused to give me the cash receipt. I communicated entire episode to Mr Vippin Jain which is not at all taken seriously. Overall impression is that the concern agency is plundering the wealth of innocent consumers under the brand name of HERO HONDA {Now HERO} and unfortunately this is being done quite openly. I am very much aggravated to receive such treatment at the time of purchase of HERO product. Kindly take necessary remedial measures to provide me some relief so that I can again recover my lost faith in HERO BRAND.
SANJAY DHIMAN
Mobile-9719515151
Email- [email protected]
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