DEAR SIR,
Myself Satyendra kumar prasad customer of hero honda hunk bike no. DL 5SY 8793. I Want to register this complaint for the unsatisfactory service since last 2 services iam not satisfied at all. Iam really very dissappointed with your service as you have a great market value as we all know hero honda is famous for its product & rest the name is enough
Today I’ve given my bike for service and notified them about the problems occuring in bike but when i got the bike back after the service what i see that the washing is not done & the wax polish is sprayed in a manner as if they are in hurry even electrical complaint like zero metre reading gauge, rear brake tightening likewise tunning of the bike is not done now I am frustrated after arguing with them again and again because the mechanics as well as the employees are not ready to resolve the problem & try to ignore all this & unfortunately I am very sorry to say that if u won't take any legal action against it then I am gonna file this complaint in Hindustan Times that you are providing unsatisfactory as well as incomplete services.
I’ve registered complaints about the the bike service as below:-
• Right hand side mirror was to be installed
• Zero meter reading gauge should be lubricated so as it do not stuck after pressing it
• Shocker oil leakage
• Left hand horn switch is free moving
• Break shoe is to be installed
• New chain set
• Air filter check
• Front disk tightening
• Both hands grip
• 2nd Teflon coating (amount they have already charged before)
• Engine oil
Out of which only 4 is done rest they didn’t feel important to do so
Engine oil, new chain set, rear break shoe, & shocker rod
Regards
sk prasad
08882223436
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