Dear Sir/Madam,
We had booked Hero Honda make Pleasure 100cc non geared two wheeler in Niksia Group United Agency on 22/01 with cash of Rs.44, 590/-.
On Friday 4/02 my father received call from United Agency that our ordered vehicle is in showroom and you can come down to make a choice from lot and take delivery. So me and my mother went in their work timings to collect the delivery of vehicle from them on Saturday 5/02, but the answer we received was, "our showroom is under some work so we cannot give you delivery please come on monday 7/02." I said "OK fine".
Today On monday 7/02 we gone to take the delivery vehicle. We got the feedback that "Only 2 vehicle's of type what is ordered Hero Honda Pleasure are available and we don't have batteries for them, please come when the next stock will arrive."
I have only one question in my mind for Hero Honda and Niksia to ask that what kind of customer service the niksia goup and united agency is providing. If Hero Honda company dont know about this fact please see this kind of pathetic and disgusting customer service. Please Hero Honda Management see to the pathetic delivery system / mechanism you are running on.
so Disgusting and pathetic services and rude towards the customer.
Kunal
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