To-
The Managing Director
Head Office & Factory
Honda Motorcycle & Scooter India Pvt. Ltd.
Plot No. 1, Sector 3, IMT Manesar,
Distt. Gurgaon, Haryana - 122050
Sir,
I have purchased Honda Activa (Model-SCV110B) on 19th August from your dealer Jugal Kishore Honda, Sanjay Gandhipuram, Faizabad Road, Lucknow (U.P.). After three months Battery of that scooter was not working properly, so I complained the same to Jugal Kishore Honda showroom as well as its workshop at the time of second free service. Just after recharging mechanic said that it will ok after some drive but same problem existed, only kick start was there. On my third free service I complained him again; mechanic misguided me and said no further problem will exist. But same problem exist there in. After repeated requests the battery was taken away on 23 January and told to come after two week. Their response is very-very poor. After so many visits & requests an old battery make 30-10 was given to me on 21 February. It is also not working properly. I am not satisfy yet. I want that a new battery should be provided to me in replacement of under warranty battery. In this connection I told to your dealer. He informed me that this battery has been provided by the company which I replaced.
As such I request you to please pass necessary instructions to reliable person/dealer for providing me new battery as early as possible, failing which I will be compelled to take the protection of law.
Thanking you,
Yours faithfully
Date- 24-02
(Sanjay Nigam)
2/83 Vivek Khand
Gomti Nagar, Lucknow
Mob- 9450501106
E-mail- [email protected]
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