I had given my car Honda city S for service to Capital honda chenai where i had purchased on 13.6.2010. The honda company driver had taken the car from my residence for service. No remarks of damages about my stereo system was notified to me while taking the same but in the evening the car is back with damages display panel. The driver never informed me about noticable damage while taking but the company returned the car with remarks of damages of the panel, when asked for no proper response from Capital Honda and everyone wash off their hands saying it was previously damaged. The driver says that he noticed the same but never reported on the pickup sheet but on delivery says he saw the same before taking the car.
My complaint to Honda on 16.6.2010 was replied by local engineer just telling me it was noticed when it came to the service station but once again the issue was raised the manager says the same that it was damaged on arrival. The car is self driven and sparingly used and done only 1700 kms in 3 months. Irresponsible reply from dealer irks the customer to the core
0 comments