I bought honda shine bike in 2009 and it is under warranty for 24 months. The cone cup which is a part of steering assembly is damaged and it is covered according to the warranty book given along with the purchase of vehicle and even I have the extended warranty which covers for 5 years.
Now when I am talking to the service manager, he is not accepting the warranty and he wanted me to talk to some other state area service manager who is saying the warranty is applicable only for one year and it can not be accepted.
I did the servicing of the vehicle at timely intervals as given in the user manual. I have all the receipts and even extended warranty card.
I want to complain on this issue. Please tell me how to proceed with it.
Regards
Srikanth
9704158792
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