Sir, my consumer no. is 613498 allotted by 'Gupta Brothers hp gas agency' katni. my booking no. is 1832 dt.15/03 and last delivery 24/02. they refused straightway for home delivery on dt. 12/04. reason not justify. They give the reason that railway phatak has been blocked due to construction of over -bridge. construction of Over -Bridge has been under progress since last 2 years. but their gas van comes daily since last 2 yrs via 'Gayatri Nagal pul' in my area and they give home delivery only for certain VIPs, Sir I am posted out being a govt. officer and my wife with two children's (one is 5 years and second is 7 years only) reside at katni. I dont think why they created the problems every time for home delivery whether I have already explain the problem personally to agency proprietor. They straightway said, that if u r not satisfy with my service than change the agency i am unable to understand this meaning. Sir please instruct to them for giving service as per rule and any changes will be made by them for delivery of cylinder i think they should published publically. Thanking u in anticipation.
From: S.K.Mishra. email. [email protected]
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