Ms Geetanjali Chatterjee
The General Manager-Reservations
Spice Jet Airways
Airlines Service is a customer- Service business. Customer satisfaction is
normally one of their principal business strategy. What happened on Flight no. SG913 from Jaipur to Ahmedabad (22nd Aug’10) flight is therefore totally unpredictable and highly unimaginable from a passenger air service enterprise. Flight timing was 2:00 pm from jaipur to ahmadabad and after boarding all passangers at 2:00pm.passangers have to suffer for FIVE HOURS on the name of technical fault moreover no food & refreshment provided by airline.
THE WORST PART:
when other passangers keep asking about take off disgustingly behaved by crew employee and moreover indian holy saint who seated in front of crew misbehaved by Captain Phusilo.
A satisfactory and convincing statement on this episode is expected from your organization at the earliest. Consequences could be easily imagined by you and board of directors of your company. It is very well-known that Param Pujya Sant Shri Asaramji is a highly distinguished personality in whole of the world having crores & crores of followers.
An early reply will be helpful to your organizations.
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