We planned to purchase a new Santro GLS which costed us around 4 L. We already have a Hyundai I 20 and we were offered 20000 loyalty bonus. We deposited 70000 advance on 2nd August and booked the car. We got our loan sanctioned from PNB and got the draft in the name of Himgiri cars pvt. Ltd.
Yesterday, 4th of Aug, we went to the showroom at Wazirpur to complete all the formalities, like Address and Identity proof for registration, Insurance (cover note) of the latest insurance of I20 and the RC. We were told to come on 5th Aug to take the car. Now we have been sitting at the showroom for almost 6 hours and the car is still not delivered.
Now at the last hour we have been told that they need the insurance copy and not the cover note. We arranged the insurance copy from the insurance company, and now we have been told that the insurance should be 6 months old (min). I am quite shocked to hear this. We should have been informed of these terms beforehand and then we would have seen the option whether to take the car from Hyundai or not. Now to increase the harrassment, we have taken the money back from Himgiri and would need to get the draft from the bank again favoring towards another car dealer.
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