To, Hyundai Motors Ltd., India
I have booked an i10 from sharayu Hyundai, navi Mumbai with booking amount 1- against exchange of my car. When I found my original documents of present car are missing. Next day immediately, I have registered complaint at CBD Belapur police station for my missing original documnets. Then I called concerned authority hyundai motors Mr. Sachin Khedekar and asked for cancellation of my booking though I have not original documents of present car. The concerned authority assured me for cancellation. But when I visit the sharayu Hyundai motors, surprisingly the authority refused to refund my total booking amount Rs.1- & said they could refund only Rs.9000/-When I was requesting for it, I have been treated very arrogantly. So I request the company authorities in India to keep their promise of customer care & satisfaction by taking appropriate action against sharyu Hyundai Motors, Navi Mumbai & refund my total booking amount Rs. 120000/-
Vilas Khaloka
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