I have purchased a Maruti Swift VDI Diesel model (DL5CF 2130) from Fair Deal Pvt. Ltd. G.T. Road, Delhi on 16/04. (Retail invoice no 127 dated 16/04)
I have paid Rs. 4995.00 for extended warranty for which i have there payment receipt also.
2 days back i have observed some oil leakage problem in the car and approched Rohan Motors in Greater Noida. They informed me that there is no extened warranty on my car. I was shocked to know this since i have already paid for the same.
Now the repair charges are significantly high and because of non available of extended warranty i am asked to bear this.
This is unacceptable and cheating on for me as i have paid for the extended warranty. I am calling regularly to Fair Deal motors (Contact: Mahinder Sharma) and they say they cannot help me as Maruti company is not responding to there emails and phone calls.
I was wondering if Maruti is also involved in this scam of taking money from innocent people and no services are given in return!!!
I am a service class person and cannot afford such expenses whih are not because of my fault.
I not only request you but BEG you to help me. I have only one car which is lying in Rohan Motors since last 2 days and i am forced to beg for help from others as i need to commute 110 kms everyday for my office.
PLEASE HELP ME URGENTLY and take action aganist such dealers who not only cheat customers but also spoils companies name in the market.
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