Spicejet airlines
Refund of cancelation

Hi,

Please look in this urgently.

I booked a ticket from Delhi to Hyderabad for the 28th of oct FROM CLEARTRIP.

TRIP ID-908182839 FOR SPICEJET, 237.

PNR -Q1E5AQ.

Later i preponed my tickets TO 26th of Oct from through Spicejet customer care.

PNR-Q1E5AQ

Later due to some emergency i need to cancel my trip.

My tickets were cancelled and the refund was also made.

BUT PLEASE NOTE, NOT THE TOTAL REFUND.

The refund amount which was given to me was as per the 1st booking.

When i changed my booking for 26th oct, then the ticket price had increased and i paid the extra increased amount along with 750 rs for rescheduling.

I have yet not recieved the extra amount.

I called up multiple times to the customer care but each time they promised me to call back and settle down the issue.

PLEASE LOOK INTO THIS URGENTLY.

Please note i am as if now out of country, so ypu can drop me a mail for the same.

Ankita.