FW: Urgently reply needed for booking id WSRCBQ
From: Deepak mundra ([email protected])
Sent: 22 November 18:35PM
To: [email protected]
Attachments: 3 attachments | Download all attachments (296.5 KB)
ceritific... jpg (94.0 KB), passport1... jpg (105.5 KB), passport1... jpg (97.0 KB)
MY BOOKING ID IS - WSRCBQ
From: [email protected]
To: [email protected]
Subject: FW: Urgently reply needed
Date: Sun, 22 Nov 16:28:50 0530
Dear Sir,
Please look into the matter urgently... Its very very urgent .. As i am contacting you from so many days but not getting any reply ..
Please take it as a urgent case.
Regards
Ghanshyam Das Mundra
From: [email protected]
To: [email protected]
Subject: Urgently reply needed
Date: Sun, 22 Nov 15:12:12 0530
Dear Sir / Mam,
As i have email so many times about my genuine problem (given bellow) in your AIR ASIA website (contact us service) on 18/11/09, 20/11/09 and 21/11/09. But till now i have not get any reply from your side.
I am feeling very sorry to inform you that we cannot travel on that day due to my Father-In-Law expired on 13th of this month, for which I have provided you the death certificate along with passport details in the attached file for verification purpose. In Hindu Rituals we cannot go anywhere for 2 month.
So I kindly request you to make some possibilities for us.
1. Ticket Refund,
2. Date Change, or
3. Transfer of ticket to my other family person name.
I hope we will surely get the help for this genuine reason from your side. Waiting for your kind reply at earliest.
Thanking you
Regards
Ghanshyam Das Mundra
E-mail dated - 21/11/09
Dear Sir / Mam,
Still waiting for your reply as its a high time for our flight date, Why you are not reply at least i should get a proper reply, so that i can take a decision, As you are Such a Big airlines and not reply for 2 of my emails dated 18/11/09 and 20/11/09.
Regards
Ghanshyam Das Mundra
Emails dated – 20/11/09
Dear Sir/Mam,
Please refer to your email dt :- 18/11/09, in which I have mentioned our genuine problem of Death of my Father-In-Law, but didn’t get any reply till now, As the traveling Date is very near dt-23/11/09. So I request you to consider the matter as a special case.
I hope we shall get the reply by return mail.
Regards
Ghanshyam Das Mundra
Email dated – 18/11/09
Dear Sir/Mam,
This is to inform you that we have a booking on 23rd November from Kolkata - Kuala Lumpur – Kolkata with a great pleasure as we were going International tour for 1st time.
But I am feeling very sorry to inform you that we cannot travel on that day due to my Father-In-Law expired on 13th of this month, for which I can provide you the death certificate if required for verification purpose. In Hindu Rituals we cannot go anywhere for 2 month.
So I kindly request you to make some possibilities for us.
1. Ticket Refund,
2. Date Change, or
3. Transfer of ticket to my other family person name.
I hope we will surely get the help for this genuine reason from your side. Waiting for your kind reply at earliest.
Regards
Ghanshyam Das Mundra
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