I am Ramanathan, having connection since 1998 initially i had connection with HP at Chennai Poonamallee Sakthi Gas Agency, then we are shifted to Sriperumbudur at but at the time they is no HP dealer at sriperumbudur so we have transferred our connection to IOC. but now we are settled in our native place of Ambur and we have transferred our connection to Ambur Suriya Indane Gas Agency, Consumer No.5073.
We have transferred our connection around 2010 April, but in this one year period we have got only 2 delivery from them, whenever we asking cylinder they told No stock. if stock available they given instruction to us to pay the amount in the agancy office and we have to go their godown place and get the cylinder personally with our risk. they will not deliver to customer place.
Please confirm, if this the practice, is there any option to switchover agency from IOC to HP again with the same deposit amount or else i have no option to surrender my connection due to inefeciency of Agency.
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