Sir
my family -my mother age 55, father 58 and my wife with new born kids 2 month were at begusarai station to catch the train 12505 north east express to reach tundla agains PNR NO 6260030877 .
we have 2 tier AC ticket and as per standard rule ac coach stopped at opposite to rest room of AC passengers. we were at rest room and come to the plateform as we listen the announcement.we did not find any indication of coach location at plateform.we have six no of bags along with us. AC coach stopped 50 meter beyond the plateform range means first we have to cross the plateform which was 60 meter and again we have to walk further 50 meter on pebbles in night if we miss then we can get injured. on the track . as usual you know there is a lot of litter and excretion of human lying at the pebbles.
my family in hurry ride in the train at coach no S3 . they travelled inside the train to reach AC coach but again they found that shutter was closed and no body has opened the shutter despite TT has give confirmation that you ride in Sleeper coach and i will open the shutter, my family spent one hour by standing near the toilet in sleeper class but i paid the money for AC class . this is the treatment of railaway AC class passenger.
i request railway to make ride easy in trains, first there should be coach location indication at palteform as usual we see in big plateform. and driver should stop the train at the plateform because at that time he was the best judge despite of indication if driver will not stop the train there is no meaning of indication.
0 comments