Indian Railway
Non refund of fare cost

Sir,

Today (27/11), I have booked an online transaction to purchase a ticket for Sleeper class in Train No.11020 Train Name - Konark Express from Secunderabad (SC) to Berhampur (BAM) boarding at Secunderabad on 15/01 for my wife Mrs. Nirmala Maharana aged-37 years. But unfortunately after the payment was made through SBI (ATM & Debit Card) (for which I have received a SMS from SBI for transaction and deducted from my Saving Accounts for a sum of Rs.352/- only) payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do? com.broadvision.session.new=Yes&" displayed in my Computer Screen without giving me the confirmation of the payment and also the required ticket is not generated. But as per the SMS received from SBI the transaction has been made from my Saving Account.

It is therefore, you are requested to either the ticket may be confirmed at your end or a sum of Rs.352/- refund to my Saving Account immediately please.

In this regards your kind co-operation will highly regretted.

Thanking you sir.

Mr. P.C. Maharana

GC CRPF Rangareddy

Post: Hakimpet, Secunderabad-500 078.

Email ID: [email protected]

[email protected]

Mobile No. 7207101116.