Sir,
I was taken a ticket of Rajdhani Exp bearing PNR no- 615-8264287 from Dibrugarh to Katihar. My journey dare was- 24/05. Afrer preparation of chart my ticket was still waiting (WL/10) in status. I went to Tinsukia Stn (near by) for cancellation of that ticket but Railway clerk at counter at first told the ticket should be cancelled from Dibrugarh stn. only, then he agreed to cancel the ticket cutting 50% charge of the waiting list ticket. The very next day in morning I send my representative to Dibrugarh stn but Railway booking clerk told the ticket should be cancelled from Maligaon Railway division only. They pushed my rep counter to counter and after hues harassment agreed to give 1000.00 Rs. From railway counter refund of 1000.00 Rs has been made but no cancellation ticket has been issued also the original ticket was kept with them.
In such circumstances my earnest request to the Railway authority please let me know the actual cancellation charges & the procedure of cancellation and please investigate in this matter and do the needful.
Thanking You
A B Das
Panitola, Tinsukia
Assam
[email protected]
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