When a normal person goes to any Railway Station in Pune, there they can find so many Travel Agency Agents at Ticket Booking Counters with many reservation forms in the hand.
If it is after 8:30 AM, that is somewhat ok. But in Tatkal Time (Morning 8AM - 8:30 AM), at some counters, some of Ticket booking clerks accept two or three forms from the Agents. I don't know how they accept more than one at that peak time. So that remaining people do not get the Tatkal Tickets.
If anybody asks those clerks regarding accepting multiple forms, those clerks get angry and they stop doing booking the tickets and go away from the system at that peak moment of Tatkal booking time. I have faced an issue regarding this with a woman clerk at KHADAKI station, Pune on 10th March'2010. If this happens, how do the normal people get the Tatkal Tickets?
To get the Tatkal Ticket at reservation counters, everybody needs to go the railway station around 4 AM. So many people are coming at 4 AM also. Still because of those agents with multiple forms, normal people are not able get the tickets.
The number of agents is being increased day by day and they occupy all the first places. If some agents are there in the Queue, some other agents come into the Queue. If anybody asks "Why are you joining the queue when you don't stand in the Queue? ", they say cock and bull stories like "I slept in the station only, I went for tea/smoke. So I stand in the Queue."
Every normal passenger is facing these kinds of problems now days. Please take proper action to control the agents and clerks giving and accepting multiple forms.
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