Indian Railway Station
Negligence of Passenger Care at Railway Station

I, P.S.PAL, along with my son RAJAT PAL, performed my journey from Mankapur to Delhi on 07/11 vide PNR 6249207465 by Train No 5273

(SATYAGRAH EXPRESS).

But it is sad to complain with extrem sorrow that due to severe carelessness towards passengers from Railway Station Management side, I and my son got injured due to the following:

1. Due to Festive Season, great rush of passengers was there at the plat form no 3 of Mankapur Railway Station.

2. That there were no lights on at The Entire Mankapur Railway Station Compound when Train No.5273 (SATYAGRAH EXPRESS) turned on at the Platform No 3.

3. That Coach Nos. like S-1/ S-2 / S-3 / SE-1 were not mentioned at the Coaches.

4. Stoppage of the train is for 02 minutes only.

5. Due to invisibility in the dark at the platform it turned in to stamped and I got injured in both the knees and my son got fracture in the two fingers of left hand and treatment for the same costed arround Rs.18000.00 (Rupees Eighteen thousand only) towards treatment at Max Hospital, Noida and a great inconvenience too.

6. That for all this NE Railway should be held responsible and answerable.