When I returned from Kolkata to Mumbai on 16th April by Indigo 6E 324, seat no. 19E, Which arrived in at 2:30 pm, after collecting my baggage from the belt at Chhatrapati Shivaji Domestic Airport, I found my new bag 6E 0312073073094, SEQ - 0076, was torn and what I saw then I could'nt believe my eyes. I saw the loaders / porters just throwing the passangers bags from the Jeep directly on the belt which is very wrong. I unfortunately did not capture what I saw, This is how the staff with the airlines handle the passanger's valueables that we passangers pass on to you to take care with faith. I have informed about the damage done to my bag to the counter staff at the baggage counter who has also taken the photograph of my damaged bag and want the airlines pay the damage charges for my baggage at the earliest as the reason for the damage is because of the sheer negligence and laziness of your staff.
Thank you and regards
Yunus Salim Khan
Administrative Personnel
Royal Thai Consulate-General,
1st Floor, Dalamal House,
Jamnalal Bajaj Marg,
Nariman Point,
Mumbai 400 021.
Mobile: 9987216762
Tel: 022 22823535 Extn 105
Fax: 022 22810808
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