I travelled from ahmedabad to hyderabad (PNR noAC39CN) on indigo flight 6E 371 on 12th June. I reached hyderabad at around 8 15 PM.
When i collected my baggage from baggage claim section, to my surprise, it was in utter bad condition. The trolley bag's handle was missing and even the base was broken. I faced lots of difficulties in dragging the baggage throgh the airport.
Its really disgraceful on the part of Indigo airlines which claims to be one of India's best airlines. I would never prefer to travel from Indigo again in future after this experience.
Regards
Anukriti Bordia
8790564621
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