IRCTC
Deducted extra money from my bank account

Dear Sir,

I, Mr. Alok Ranjan Pattanaik would like submit a complaint against IRCTC that they have deducted Rs.20 extra from my bank account.

To Be more specific, I had booked two railway e-tickets of pnr no. 1347365249 and 1413371375 on 3rd sep 2010 by online ticket booking on www.irctc.co.in with my username alok726.I have had used sbi online payment gateway for payment of the booked tickets. They have deducted Rs.480 and Rs.960 instantly for each ticket. Then the very next day I checked online banking account statement which says that irctc has deducted Rs.10 more for some kind of commission twice. They didn't noticed me anything before and they didn't mail me of why they have charged me when I had already made the payments of booked tickets.

Here is my account statement.

1.TO TRANSFER INB Commission of IG30199144-

IG30199144IG30231941 TRANSFER TO 30085138787 SBI IRCTC COMMISION A/

2.TO TRANSFER INB Commission of IG30205152-

IG30205152IG30239367 TRANSFER TO 30085138787 SBI IRCTC COMMISION A/

My Contact Information

Irctc account usename:-alok726

e-mail id:[email protected]

mobile no:-9040265621

So, I want my money back or else I'll register a consumer compalint against IRTC and register this message in every public viewing site so that people can understant IRCTC intention towards money making and cheating costumers.