Inconsumercomplaints.com » Cars & Transport » Review / complaint: IRCTC - FAULTY SYSTEM THAT TAKES UP MONEY | News #345023

IRCTC
FAULTY SYSTEM THAT TAKES UP MONEY

Hi,

This is regarding a faulty software system running at https://www.irctc.co.in. I am not sure if it was designed by one of Mamata Banerjee's illiterate relatives. You wont believe the deficiencies present in this website. Earlier itself, this system had the following issues:

1. You try to book a ticket on a day 3 months ahead. you find that no ticket is available. You replan, but always it selects the current date (Why the fuck they have decided with this... either they can leave it blank and always prompt for a date OR they can go with the same date user had chosen earlier)

2. It is not a scalable system. It can probably be used at a time by maximum 1000 users I believe. During festival seasons, when a hell lot of people use the system, it literally dies out (it is probably fucked up and exhausted). You cannot access it for quite a long time.

Recently mamata seems to have given contract to her illiterate Maoist relatives to redo the website. They have done a "Good" work by completely tampering the station selection system.

1. Earlier system had an option to search for a station by entering the first letters (if the pop-up did not work). Since the pop-up is not always guaranteed to work, that option was provided. Now that has completely been removed.

Kindly take steps to restore this system to a useful state.

Thanks

Joby


Company: IRCTC

Country: India

Category: Cars & Transport

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