Subject; IRCTC not Refund ticket amount
Dear Sir
I Mukesh Kr. Shrivastava was not travel on the ticket of Railway which PNR no. 2542599262.
But IRCTC says that “REGRET Dear Customer, With Reference to your PNR No:2542599262, we regret to inform you that refund is not admissible as informed by Railways through their letter no: IRCTC/IPC/10-11/237/23.3.11/CR and the reason being : 261-CR/28 As per records Passenger (s) travelled on the ticket. The case is repudiated. In case you require any further assistance, please mail us at [email protected] or call us on 011-23345900 With regards, TDR TEAM
You are requested to plese help me to refund my ticket amount.
With regards
M K Shrivastava
Content no. 09451296838
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