IRCTC
Online Train Booking facility is pathetic

Dear Sir /Madam,

I have been trying to book tickets on IRCTC's website (www.irctc.co.in) but the level of service / facility on the website is pathetic. It takes hours to search trains and then much more time to select the train, enter passenger details and book the ticket.

The overall experience is way below expectation.

I urge you to look into this issue to make Indian Railways Online Booking Facility a better experience.

Thanks and Regards