HI,
THIS IS PRAGATI .A REGULAR CUSTOMER OF JET AIRWAYS…I WAS TRAVELING BACK FROM LUCKNOW TO MUMBAI IN JETLITE ON 12TH SEP.
AND A DISASTER HAPPENED…..THERE WAS AN ANT IN MY COFFEE WHICH I GOT IN NOTICE OF THE STAFF MEMBERS AND I ALSO WROTE A COMPLAINT AND TO MY SUPRSE HAVE NOT RECD ANY REVERT FORM YOU ALL.
An AIRLINE IS CONSIDRED TO BE NO 1 WHEN IT COMES TO CIUSTOMER SERVICE BUT I AM SHOCKED TO SEE SUCH “CASUAL APPROACH “AND NO RESPONESE.
EITHER YOU ALL ARE EXTREMELY BUSY WITH I DON’T KNOW WHAT AND THAT COULD BE THE REASON OF NOT RESPONDING OR MAY BE YOU ALL HAVE TO DEAL WITH SO MANY COMPLAINTS AND HENCE SUCH APPROACH.
I NEED AN APOLOGY OF THE SAME ALONG WITH TH COMPLETE REIMBURESENNT OF THE AMOUNT I PAID FOR SUCH A HORRIBLE EXPERIENCE...
PLEASE JUSTIFY!!!
Regards
Pragati Chugh
|Service Quality||West||Kaya Skin.|
You can reach me at: Phone: |Mobile: 919321050318|
email: [email protected]
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