To Whomsoever It May Concern,
This complain is regarding a Bajaj Showroom Cum Service centre called Kalyani Bajaj located in Mekhri Circle, Bangalore. My Pulsar Bike was given to service on 6th Aug'10 and as said by the showroom staff to collect my bike on 7th August at 7PM, i reached there 15 Mins before the said time. When i enquired about my bike they said the service centre is closed at 6PM and hence the bike can't be collected. When i requested at the ''Enquiry/Billing'' Counter that, according to the receipt given to me i was said to collect my bike at 7PM, The person at the ''Enquiry/Billing'' counter responded to me in a very rude manner asking me to go and collect the bike with the person who has mentioned the timings as 7PM. When i enquired with the other staff employee named 'Diwakar' he too argued and spoke to me in a very rude behaviour and said me to go and speak to the manager. It was was a complete waste of time, not only for me but also for other people. I request you to take immediate necessary actions against the staff and prevent these kind of incidents in the near future.
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