Dear Sir,
I am Meena Shah from Ahmedabad. I had booked 2 Kingfisher airline tickets from Mum to Chennai on the 31st De 2010 via internet.
I have received my booking pdf from Kingfisher airlines but in the file, it mentions Chhatrapati Shivaji International Airport as my departure, whereas I am flying within India.
It just so happened that I checked my tickets and was confused about the departure.
Hence I called the Kingfisher airlines no. and after trying thrice and wasting about 1 hr to confirm with them about the departure. Finally one of their customer executive responded and said the boarding is from Domestic airport.
This is absolutely not acceptable about the system flaw they are having which could lead us to miss our flight.
They have to admit that its a mistake from their side and rectify it.
It has cause me inconvenience and my time has been wasted and confirm with them about the departure.
Internet booking is to make life easier and not to waste more time about the confirmation.
Regards,
Meena Shah
919925019873
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