Dear customer support
i have booked a flight through cleartrip from pune to delhi (kingfisher red) for 12 aug 09 pnr no IGZOHW trip id 906304302,
than i got the tickets changed from 12 aug to 3rd feb10 by paying rs 750 difference of tickets to the kingfisher airlines directly (ic 3168, pnr IGZOHW, ticket no: 0902465829048).
on 3rd i got the ticket cancelled with the airlines directly and ur executive told me that an amount of rs 2129 wud be refunded to me thru cleartrip as i have booked the initial ticket hrough cleartrip site, he also asked me to info cleartrip regardind cancellation and refund, which i did immediately.
now almost after 2 months airlines has refunded rs 400 to cleartrp instead of 2129 as mentioned while cancelling the ticket. i need to know the reason.. why wrong info regarding refund amount was given to me at the time of cancellation by ur executives, and why after so many days of dely i didnt get my refund amt as mentioned 2129
pls explain.
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