Dear Sir,
I would like to inform you that I travelled with my cousin brother (Mr. Navin Sindhu) from Lucknow to Delhi on 04 March by Flight No. IT-205 departed at 15.20 hrs and arrived delhi at 16.25 hrs. After landing we are waiting for our luggage (2No's) at belt no.4, We wait there for near about half an hour but when we found that all luggage are cleared and the belt is stopped than we ask the kingfisher executives there about the luggage they replied that we are trying to trace the luggage but sir they are able to find out one bag of our's, we request them that we have a very urgent meeting at gurgaon and some important documents and key of our car which is parked in general parking of airport with token no 1640. which is parked on 02-03 at 00.56 hrs by us when we are leaving for lucknow. When we ask the executives about the bag they replied that the bag is sent to banglore in the same flight IT-205, After this we ask the executives when we got the luggage they replied that the flight came back to delhi at 23.30 and after this only we provide you the bag. I told them to keep the luggage with them and also gave my no. to inform me about the same. They also register a complaint with reference no. DELIT10392. Now, we have no option with us we request the client to wait but he refused. Sir, Me and my cousin came delhi for meeting with a client for finalizing a big order at 05.30 in gurgaon. but due to this delay the client does not wait for us and we missed the order. Now we have to spent 05 hours we hired a taxi from airport and move to gurgaon and spent time in AMBIENCE mall by watching movie, eating food etc. Sir, we planned for the meeting and after meeting we move to our city chandigarh but all going wrong. We go back to airport at 23.00 hrs and have to wait there for 45 minutes after this at 23.45 we got both bags and also take in written from the executives the time they delivers us the baggage. We lost our order and spent nearabout 5000 rs due to this inconvienience. In future we never go for kingfisher after having such kind of experience. At last we need compensation... for this inconvenience... Sir, I also write a mail to [email protected] but no compensation is paid by them.
Regards
Sandeep Dangi
9216770027
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