Dear Sir/Madam,
I am Chandan Kumar Singh. I was booked my ticket through "make my trip".
There are following details of booking:
Kingfisher Red IT 3433 - Hyderabad (HYD) to Kolkata (CCU)
Travel Date - Tue, 10 May 11, 20:35 hrs
PNR No: BOKJOF
But due to some reason Kingfisher Red canceled that flight and they booked my ticket in different flight on same date on morning "8.00 AM". But i am not comfortable on that time. Then i talked to one of customer care executive of Kingfisher Airlines. They suggest me if you are going to cancel the ticket then
cancellation charge will not be applicable and you will get 100 % of refund. Because Kingfisher Airlines are not deducting any amount as per our discussion with customer care executive. After that i canceled my ticket through "Make My Trip" official web site. But "Make My Trip" deduct total 950 Rs.(700 Rs. for Base fare and 250 Rs for Make My Trip Charge).
Then why make my trip is going to apply cancellation charges.
When i talked to customer care executives of "make my trip" on that time they told to me this 700 Rs is deducted by Airlines (as base fare) not make my trip, and he told to me you can contact to Kingfisher Airlines customer care.
Again i talked to Kingfisher Airlines then they replied same, We are not deducting any amount in your case please contact to "Make My Trip".
Please forward my complaint to Kingfisher airlines and/or do the needful. Thanking you in anticipation.
Thanks & Regards
Your Customer
Chandan Kumar Singh
Mob No. 9347545912
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