Hi this is regarding the bad service rendered to all the customers on refunds and customer service for the tickets purchased for air deccan flights. There is no response from these executives once you ask for any service after the payment is made. They keep telling us various excuses for blaming their inter departments for not providing the service. I was later broadcasted through various media that air deccan is cheating customers through over booking, which was denied by airdeccan, i really hope that this is not true, they have claimed, they are upgrading their software system to be made more sophisticated for more superior access and service for customers. Today, after 40 days have been completed and trust me I have been mis guided / informed and I have been tested for my patience by the airdeccan executives. The call centre is very though to get through, after 1:15 minutes they refuse to solve the query and blame it on other departments for not meeting the service. Their board numbers aren't working, they email ids mentioned in the website are bouncing back and permission denied status. I have no clue as what is going on with these executives, then when I reached the airport to, their glass window is broken and their staff refuse to answer and direct us to customer care. Its going on the loop within the company. I think we need to stop this and come to an solution. CAN WE ASK FOR JUSTICE NOW ATLEAST.
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