Dear Sir,
I booked tickets for two from SRINAGAR to MUMBAI on 13 th Sep 09 through online portal of makemytip. On 13 th Sep 09, morning i got call from JETLITE srinagar counter that
FLIGHT S2-672 had got cancelled because of some or other reason. I was offered refund or a open ticket. I opted for open tkt. But few days back when i contacted jetlite for booking with reference to open ticket, They said they have already refunded full amount to booking agent (i.e MAKE MY TRIP). When i contacted MAKEMYTRIP, their executive said that they have received only Rs.207/-per person whereas the total amount is Rs. 5844/-.From then i'm continously mailing & calling MAKEMYTRIP but not getting proper reply. All above they are asking me to get scan documents from jetlite where full refund to MAKEMYTRIP is shown.
I am pissed off between AIRLINES & MAKEMYTRIP. Also wasted lot of time in calling & explaining both.
You are requested to intervene & help me to get full refund which i deserve.
Awaiting for your earliest favorable reply & action.
P.S.:Necessary details & ref nos
MAKEMYTRIP BOOKING ID: FLT00004858266
Travel date : 13 sept 09
Airlines: Jetlite (S2 - 672)(SXR - MUM)
E-tkt no: 4795767920
PNR NO: Z8AW8Z
Please let me know if you require any further details to facilitate me with full refund.
Regards
Drumil Kaloo
Mob: 9323569334
E-mail: [email protected]
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