It has been almost two months that I am yet to receive back my refund from Makemytrip.
Every time a new executive in the helpline number will buy 48-72 hours but never they update on the status of the amount to be returned.
The booking id of the communications as a record is available with them as well as myself and the same stands as: Booing ID- FLTINT1000110115555
Kindly help me get the same asap.
One of such 20 mail communication is stated here:
Subject
Re: Booing ID- FLTINT1000110115555
Discussion Thread
Response (Vijay Ramnani) 09/10 03.07 PM
Dear Mr. Ghosh,
Greetings from MakeMyTrip!
At the outset, we apologize for the inconvenience caused to you due to delay at our end.
With reference to your email, you’re booking id FLTINT1000110115555. Sir, we would like to inform you that we have received your mail and are working on your query so kindly provide us sometime So that we can assist you further.
Once again, sincerely apologize for the inconvenience caused to you.
Let me assure you that what happened in your case is not typical of Makemytrip’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
For any further assistance we are available round the clock on our toll free number 1-800-11-8747 (MTNL/BSNL)/1-800-102-8747 (All Major Mobile Operators)/ 95124-4628700 (Any Landline). You may also write to us through reply email or writing to [email protected] or visit us at www.MakeMyTrip.com
We value your business with us and look forward in assisting you with all your travel plans.
Yours Sincerely,
Vijay Ramnani
Customer Service Consultant
Toll Free: 1-800-102-8747 (All Major Mobile Operators)
Toll Free: 1800 11 8747 (MTNL/BSNL)
Tel: 0124-4628747, 0124-2898747
E-Fax number is 0124 - 4781801
E-mail: [email protected]
You are welcome to write to our management with feedback about our services at http://makemytrip.custhelp.com/app/customer_feedback
Customer (ALOKE KANTI GHOSH) 09/10 01.40 PM
Dear Mr. Vijay,
I have still not got the refund.
Pl update me if u can call me bk.
rg- PG
Sent from BlackBerry® on Airtel
&--Original Message&--
From: "MakeMyTrip"
Date: Wed, 6 Oct 19:34:16
To:
Reply-To: "MakeMyTrip"
Subject: Reference ID: [101005-026950] Re: Booing ID- FLTINT1000110115555
Thank you for allowing us to be of service to you.
Subject
&&&&&&&&&&&&&&&&&&&&&
Re: Booing ID- FLTINT1000110115555
Discussion Thread
&&&&&&&&&&&&&&&&&&&&&
Response (Vijay Ramnani) - 06/10 07.34 PM
Dear customer,
Greetings from MakeMyTrip!
At the outset, we apologize for the inconvenience caused to you due to delay at our end.
With reference to your email, you’re booking idFLTINT1000110115555. Sir, we would like to inform you that we have received your mail and are working on your query so kindly provide us 48 to 72 working hrs So that we can assist you further.
Once again, sincerely apologize for the inconvenience caused to you.
Let me assure you that what happened in your case is not typical of Makemytrip’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
For any further assistance we are available round the clock on our toll free number 1-800-11-8747 (MTNL/BSNL)/1-800-102-8747 (All Major Mobile Operators)/ 95124-4628700 (Any Landline). You may also write to us through reply email or writing to [email protected] or visit us at www.MakeMyTrip.com
We value your business with us and look forward in assisting you with all your travel plans.
Yours Sincerely,
Vijay Ramnani
Customer Service Consultant
Toll Free: 1-800-102-8747 (All Major Mobile Operators)
Toll Free: 1800 11 8747 (MTNL/BSNL)
Tel: 0124-4628747, 0124-2898747
E-Fax number is 0124 - 4781801
E-mail: [email protected]
You are welcome to write to our management with feedback about our services at http://makemytrip.custhelp.com/app/customer_feedback
Customer (ALOKE KANTI GHOSH) - 05/10 04.55 PM
Dear Ankush/ Tushar,
REMINDER... 4
--
Warm regards,
Partha Ghosh
91- 99 00 222 770
bcc: consumerforum
On Sat, Oct 2 at 12:34 PM, wrote:
> Hi ankush
>
> This is my last attempt to reach u nd yr manager mr tushar to get my dues.
> If I don't get it by tomorrow I am going ahead with legal notice nd
> consumer forum.
> Thanks.
>
> rg- PG
> Sent from BlackBerry® on Airtel
> &&&&&&&&&&
> From: "Ankush Khanna"
> Date: Wed, 22 Sep 2010 16:10:06 0530
> To:
> Subject: Booing ID- FLTINT1000110115555
>
>
>
> Dear Mr Ghosh,
>
>
>
> Greetings from MakeMyTrip!
>
>
>
> At the outset, we apologize for the inconvenience caused to you due to
> delay at our end.
>
>
>
> Further, please note that the refund is initiated today and would reflect
> on your card within 05 business days. Given below are refund details:
>
>
>
> Booking ID: FLTINT1000110115555
>
> Amount: 9862 INR
>
>
>
> Let me assure you that what happened in your case is not typical of
> Makemytrip’s level of customer service. We continue to be committed to
> providing you and all of our customers with the highest standards of service
> in the industry.
>
>
>
> For any further assistance we are available round the clock on our toll
> free numbers.
>
> You may reply to this email or write to us at [email protected]
>
> or visit us at www.MakeMyTrip.com.
>
>
>
>
>
> Yours Sincerely,
>
>
>
> Ankush Khanna
>
> MakeMyTrip (India) Pvt. Ltd.
>
> 103 Udyog Vihar Phase I
>
> Gurgaon -122016 (Haryana)
>
> Toll Free: 1-800-11-8747 (MTNL/BSNL phones)
>
> Toll Free: 1-800-102-8747 (All Major Mobile Operators)
>
> Tel: 0124-4628747, 0124-2898747
>
> E-mail: [email protected]
>
>
>
> You are welcome to write to our management with feedback about our
> services. CLICK HERE: [email protected]
>
>
>
> &&&&&&&&&&
> The contents of this email, including the attachments, are PRIVILEGED AND
> CONFIDENTIAL to the intended recipient at the email address to which it has
> been addressed. If you receive it in error, please notify the sender
> immediately by return email and then permanently delete it from your system.
> The unauthorized use, distribution, copying or alteration of this email,
> including the attachments, is strictly forbidden. Thank you.
> Please note that neither MakeMyTrip nor the sender accepts any
> responsibility for viruses and it is your responsibility to scan the email
> and attachments (if any). No contracts may be concluded on behalf of
> MakeMyTrip by means of email communications.
>
>
Customer (ALOKE KANTI GHOSH) 06/10 08.00 PM
Pl call me bk at 9900222770 nd update me
rg- PG
Sent from BlackBerry® on Airtel
&--Original Message&--
From: "MakeMyTrip"
Date: Wed, 6 Oct 19:34:16
To:
Reply-To: "MakeMyTrip"
Subject: Reference ID: [101005-026950] Re: Booing ID- FLTINT1000110115555
Thank you for allowing us to be of service to you.
Subject
&&&&&&&&&&&&&&&&&&&&&
Re: Booing ID- FLTINT1000110115555
Discussion Thread
&&&&&&&&&&&&&&&&&&&&&
Response (Vijay Ramnani) - 06/10 07.34 PM
Dear customer,
Greetings from MakeMyTrip!
At the outset, we apologize for the inconvenience caused to you due to delay at our end.
With reference to your email, you’re booking idFLTINT1000110115555. Sir, we would like to inform you that we have received your mail and are working on your query so kindly provide us 48 to 72 working hrs So that we can assist you further.
Once again, sincerely apologize for the inconvenience caused to you.
Let me assure you that what happened in your case is not typical of Makemytrip’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
For any further assistance we are available round the clock on our toll free number 1-800-11-8747 (MTNL/BSNL)/1-800-102-8747 (All Major Mobile Operators)/ 95124-4628700 (Any Landline). You may also write to us through reply email or writing to [email protected] or visit us at www.MakeMyTrip.com
We value your business with us and look forward in assisting you with all your travel plans.
Yours Sincerely,
Vijay Ramnani
Customer Service Consultant
Toll Free: 1-800-102-8747 (All Major Mobile Operators)
Toll Free: 1800 11 8747 (MTNL/BSNL)
Tel: 0124-4628747, 0124-2898747
E-Fax number is 0124 - 4781801
E-mail: [email protected]
You are welcome to write to our management with feedback about our services at http://makemytrip.custhelp.com/app/customer_feedback
Customer (ALOKE KANTI GHOSH) - 05/10 04.55 PM
Dear Ankush/ Tushar,
REMINDER... 4
--
Warm regards,
Partha Ghosh
91- 99 00 222 770
bcc: consumerforum
On Sat, Oct 2 at 12:34 PM, wrote:
> Hi ankush
>
> This is my last attempt to reach u nd yr manager mr tushar to get my dues.
> If I don't get it by tomorrow I am going ahead with legal notice nd
> consumer forum.
> Thanks.
>
> rg- PG
> Sent from BlackBerry® on Airtel
> &&&&&&&&&&
> From: "Ankush Khanna"
> Date: Wed, 22 Sep 2010 16:10:06 0530
> To:
> Subject: Booing ID- FLTINT1000110115555
>
>
>
> Dear Mr Ghosh,
>
>
>
> Greetings from MakeMyTrip!
>
>
>
> At the outset, we apologize for the inconvenience caused to you due to
> delay at our end.
>
>
>
> Further, please note that the refund is initiated today and would reflect
> on your card within 05 business days. Given below are refund details:
>
>
>
> Booking ID: FLTINT1000110115555
>
> Amount: 9862 INR
>
>
>
> Let me assure you that what happened in your case is not typical of
> Makemytrip’s level of customer service. We continue to be committed to
> providing you and all of our customers with the highest standards of service
> in the industry.
>
>
>
> For any further assistance we are available round the clock on our toll
> free numbers.
>
> You may reply to this email or write to us at [email protected]
>
> or visit us at www.MakeMyTrip.com.
>
>
>
>
>
> Yours Sincerely,
>
>
>
> Ankush Khanna
>
> MakeMyTrip (India) Pvt. Ltd.
>
> 103 Udyog Vihar Phase I
>
> Gurgaon -122016 (Haryana)
>
> Toll Free: 1-800-11-8747 (MTNL/BSNL phones)
>
> Toll Free: 1-800-102-8747 (All Major Mobile Operators)
>
> Tel: 0124-4628747, 0124-2898747
>
> E-mail: [email protected]
>
>
>
> You are welcome to write to our management with feedback about our
> services. CLICK HERE: [email protected]
>
>
>
> &&&&&&&&&&
> The contents of this email, including the attachments, are PRIVILEGED AND
> CONFIDENTIAL to the intended recipient at the email address to which it has
> been addressed. If you receive it in error, please notify the sender
> immediately by return email and then permanently delete it from your system.
> The unauthorized use, distribution, copying or alteration of this email,
> including the attachments, is strictly forbidden. Thank you.
> Please note that neither MakeMyTrip nor the sender accepts any
> responsibility for viruses and it is your responsibility to scan the email
> and attachments (if any). No contracts may be concluded on behalf of
> MakeMyTrip by means of email communications.
>
>
Response (Vijay Ramnani) 06/10 07.34 PM
Dear customer,
Greetings from MakeMyTrip!
At the outset, we apologize for the inconvenience caused to you due to delay at our end.
With reference to your email, you’re booking idFLTINT1000110115555. Sir, we would like to inform you that we have received your mail and are working on your query so kindly provide us 48 to 72 working hrs So that we can assist you further.
Once again, sincerely apologize for the inconvenience caused to you.
Let me assure you that what happened in your case is not typical of Makemytrip’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
For any further assistance we are available round the clock on our toll free number 1-800-11-8747 (MTNL/BSNL)/1-800-102-8747 (All Major Mobile Operators)/ 95124-4628700 (Any Landline). You may also write to us through reply email or writing to [email protected] or visit us at www.MakeMyTrip.com
We value your business with us and look forward in assisting you with all your travel plans.
Yours Sincerely,
Vijay Ramnani
Customer Service Consultant
Toll Free: 1-800-102-8747 (All Major Mobile Operators)
Toll Free: 1800 11 8747 (MTNL/BSNL)
Tel: 0124-4628747, 0124-2898747
E-Fax number is 0124 - 4781801
E-mail: [email protected]
You are welcome to write to our management with feedback about our services at http://makemytrip.custhelp.com/app/customer_feedback
Customer (ALOKE KANTI GHOSH) 05/10 04.55 PM
Dear Ankush/ Tushar,
REMINDER... 4
--
Warm regards,
**
* Partha Ghosh*
* 91- 99 00 222 770*
bcc: consumerforum
On Sat, Oct 2 at 12:34 PM, wrote:
> Hi ankush
>
> This is my last attempt to reach u nd yr manager mr tushar to get my dues.
> If I don't get it by tomorrow I am going ahead with legal notice nd
> consumer forum.
> Thanks.
>
> rg- PG
> Sent from BlackBerry® on Airtel
> &&&&&&&&&&
> *From: *"Ankush Khanna"
> *Date: *Wed, 22 Sep 2010 16:10:06 0530
> *To: *
> *Subject: *Booing ID- FLTINT1000110115555
>
>
>
> Dear Mr Ghosh,
>
>
>
> Greetings from MakeMyTrip!
>
>
>
> At the outset, we apologize for the inconvenience caused to you due to
> delay at our end.
>
>
>
> Further, please note that the refund is initiated today and would reflect
> on your card within 05 business days. Given below are refund details:
>
>
>
> Booking ID: FLTINT1000110115555
>
> Amount: 9862 INR
>
>
>
> Let me assure you that what happened in your case is not typical of
> Makemytrip’s level of customer service. We continue to be committed to
> providing you and all of our customers with the highest standards of service
> in the industry.
>
>
>
> For any further assistance we are available round the clock on our toll
> free numbers.
>
> You may reply to this email or write to us at [email protected]
>
> or visit us at *www.MakeMyTrip.com *.
>
>
>
>
>
> Yours Sincerely,
>
>
>
> Ankush Khanna
>
> MakeMyTrip (India) Pvt. Ltd.
>
> 103 Udyog Vihar Phase I
>
> Gurgaon -122016 (Haryana)
>
> Toll Free: 1-800-11-8747 (MTNL/BSNL phones)
>
> Toll Free: 1-800-102-8747 (All Major Mobile Operators)
>
> Tel: 0124-4628747, 0124-2898747
>
> E-mail: [email protected]
>
>
>
> You are welcome to write to our management with feedback about our
> services. CLICK HERE: [email protected]
>
>
>
> &&&&&&&&&&
> The contents of this email, including the attachments, are PRIVILEGED AND
> CONFIDENTIAL to the intended recipient at the email address to which it has
> been addressed. If you receive it in error, please notify the sender
> immediately by return email and then permanently delete it from your system.
> The unauthorized use, distribution, copying or alteration of this email,
> including the attachments, is strictly forbidden. Thank you.
> Please note that neither MakeMyTrip nor the sender accepts any
> responsibility for viruses and it is your responsibility to scan the email
> and attachments (if any). No contracts may be concluded on behalf of
> MakeMyTrip by means of email communications.
>
>
**
**
[&001:012539:06566&]
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