From: bhagwan jeswani
Gandhidham.
To, The Management,
Maruti Udyog Ltd.,
Sir,
Sub: Purchased new A STAR, from Gandhidham Dealer.
I would like to state that earlier also I have purchased maruti
car but this time really I comes to know that how maruti is misguiding the public/purchaser.
As advised by my friend I used internet and due to that one of the rajkot maruti delaer contact me., but at last it is true that purchaser is always looser and company/dealer always keep safe space for him.
a. Rajkot dealers rep. said that dealer has to deliver car at your door so there will be no any logistic / transport charges/ petrol charges and same promise given by Gandhidham (smartly in quotation no. 4166/22.4.11) showing ex-showroom price* at Gandhidham, but at the time of delivery in bill they charged Rs. 4900.00 as logistic charges. How?
b. I was having maruti also GJ 12 J 3143, just four days ago I sold it, when I contact my insurance agent (united India insurance company ltd), they said that I will get benefit of no claim bonus and for this new car they will charge me only Rs. 8600, but I was forced that compulsory I have to get my car insured from BAJAJ and they charged me Rs. 12816.00. whether it is truly that maruti is making some money from the policy amount? And due to that I paid more money to BAJAJ. Why they forced?
c. I was told that I will get Rs. 6000.00 extra accessories free of cost and I have to buy from them only, but when I told them that whatever amount u are earning deduct that amount and pay me by cheque, but that also they denie (first they say that are not earning any on that/later they not given any reply) therefore force bully purchased seat cover / mats/ freshener / CD bags, (amounting Rs. 3755.00) approx 30% to 40% higher the market price.
d. Rajkot agent said he will not charges any RTO expenses and number plate also will be free from company but Gandhidham Maruti charged Rs. 1000.00.
e. Car was ordered on 26.4.2011 but bill date is showing 15.3.2011 (suddenly on this date I was overseas).quotation was issued on 22.4.2011 and invoice date is 15.3.2011.
f. In bill additional tax of Rs. 8788.49 was charges, pls clearfy.
g. Gandhidham Maruti given discount of Rs. 17000.00 but Rajkot offered me Rs. 22000.00, how the difference in same company and same product.
Thanks., bhagwan jeswani
MOBILE. 9824294312
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