I GOT MY SWIFT REPAIRED THOROUGHLY ON 29/12 AT LOCAL DEALER, THE PROBLEMS REPORTED WERE 1. BLACK SMOKE FROM SILENCER ON ACCELERATION (ENGINE OIL GETTING BURNT) 2. VIBRATION NOISE FROM ENGINE AND 3. POOR PICKUP.
THE VEHICLE WAS REPAIRED. WARRANTY WAS CLAIMED BY WORKS MANGER RS. 4024/- AND REGULAR MAINTENANCE BILL OF MORE THAN RS.5000/- BOTH WERE PAID BY ME. TILL DATE THE MONEY IS NOT REIMBURSED TO ME BY THE COMPANY.
THE PROBLEMS REPORTED ABOVE RECURS EVERY 5000 KMS AS THE ENGINE OILS GETS THINNER. THE ENGINE OIL LEVEL DECREASES AND DIMINISHES AND FREQUENT ENGINE OIL TOP-UPS ARE REQUIRED.
MARUTI IS NOT PARTICULAR IN GETTING THE WARRANTY JOBS DONE AT THEIR COST BUT WANTS ITS CUSTOMERS TO BORNE THE EXPENSES EVEN DURING WARRANTY PERIOD. SHAMEFUL ON THE PART OF MARUTI. IN THIS COMPETETIVE WORLD SHALL I PURCHASE ANOTHER MARUTI VEHICLE, CERTAINLY NO!
KINDLY ARRANGE TO COMMUNICATE THEIR CLAIMS DEPARTMENT TO SETTLE MY CLAIM AT THE EARLIEST.
SATYAKAM ARYA/CHARTERED ACCOUNTANT
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