This problem started in the last year after 3 months of buying a new Swift Dzire VDi from TCS Faridabad, i am appending below my previous communication to Maruti, Now again i am facing the same problem & still the service centre people taking it as a routine problem:
THE BELOW WAS WRITTEN ON JUL 8th:
Dear Sir/ Madam,
I bought a Swift DZire (vdi) from TCS Autoworld Faridabad in Oct'10 first week bearing Chasis no: MA3FSEB1S00297708. Prior to this car I used Maruti Alto for Six years & drove that for more than 170000 Kms in 6 years (alto still being used by my wife).
The first set of brake shoe went bad just after 8500 kms in 3 months from DOP. When I discussed at service centre that how the brake shoe can go bad only in 8500 kms, the person dealing me refused to comment then I met the manager he said today is sunday I will let u know tomorrow, next day he confirmed to give 50% discount and charged around 1500 rs on brake shoe but didn't give me any invoice. Now again at 17500 kms Brake shoe have gone bad and I am clueless what to do.
Please help in rectifying this manufacturing defect.
Anticipating your prompt response.
Please help in resolving the same.
Regards,
Ashish Chawla
9818236093
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