My swift vdi was lying on the road with broken axile. i called near service centre davangere But the respone was bad telling norecovery vehicle with us and if you arrange and make it reached garage we will attend. number to which I talked was 08192230902. Later i tried shimoga sruthi dealer and service centre. they are not aware of a system of recovery from the road even. Actualy I am from kerala. It happened on my way back to kerala. at last I arranged a local vehicle to pull it almost 60 kms and thus my car damaged more because of apt tools with them. the people in shimoga sruthi attended the vehicle and asked me to leave it for 5 days despite my repeated request and explenation of situation. still they didnot accept it on the other day they told me it will takeat least 10 days torepair. as atravelleron the road they had to take my case emergency. then I took the vehicle to another local workshop and repaired it within one day and I could travel to kerala on the same day.
i have seen alot of facilities in kerala dealers to help the customers on the road. But a customer in other area has no such facilities? I am heard that the recovery system with the service centres are a must with all the major dealers. Butonly in kerala? not applicablein Karnataka?
my number is 09446808080 and 09020678388. Kindly do needed whoever it maybe concerned
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