I have purchased Maruti Swift VDI Car, Regd No HR51AF3829 from Raj Sneh Automobiles, Delhi Road, Meerut on 08 aug. The Vehicle was not running properly. THE dealer, 'Ms Raj Sneh' on examining the veh informed that The Engine Compressor is defective, The vehicle has been with the dealer for the last THREE MONTHS but no action to repair/replace the defect has been taken till date. Since I am not able to use my vehicle i am not able to carry out my businees effectively and efficiently, consequently suffering huge losses to the extyent of Lakhs of ruppes. The 'Dealer' and his staff do not attend my telephonic calls and even on personal visits to them, do not give any satisfactory response and are in fact rude in their behaviour. This not only reflects poorly on The Dealer but also your esteemed company and the customers are loosing faith in the services of your company.i regret having purchased a car of your company and having to go through this harrowing experience. The Company has given a Warranty of 80000 Kms on it's Engine but my vehicle has only done 39150 kms of running and the engine is already not performing satisfatorily.
I request that urgent action be taken at your end within two days at your end to get my vehicle repaired satisfactorily, or i shall be constrained to seek legal remedy, which is neither pleasant nor desireable. I await an early response frrom your end.
Your sincerely,
Sandeep Kumar Kaushik
2/32, Shradhapuri Phase I
Meerut (UP) -250001
Contact : 9412207335, 9897016606
12 Dec
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