MARUTI WAGON R DUO
Poor average of LPG and petrol

Mr. Deepak kumar srivastava

B-6/1, mandi parishad housng colony,

vibhuti khand, gomti nagar,

Lucknow-226010.

9415436078.

24- july- 2010

Shri Pankaj Narula,

Executive Officer (Service),

MARUTI SUZUKI INDIA LTD.,

PALAM GURGAON ROAD,

GURGAON – 122015

(HARYANA).

Dear sir,

On 20 june i purchased a WAGON -R car duo model 2008 from TS MOTORS Shanajaf raod, Hazaratganj, Lucknow.

i would like to apprise you of various problems faced by me in reference to ' The poor average of LPG and PETROL car'.

From the date of purchase only there was an existing problem of the poor average. After I and II service also the average of the car remained 6-8 at petrol and 4-6 at LPG, which was the same after III service.

The car went to the service stations approx 10 times for the same reason but was returned to us in the same condition with a false assurance that the problem has been solved.

In checking the average of the car i had spent around Rs 10, 000/- on LPG and petrol.

last year when Maruti Co. has organised a excursion to 'Amrapali Water Park' there also i had informed 'area sales manager' and 'Regional sales manager ' about the problem existing in my car. In return to my complaint the car was sent to 'Anand Motors Lucknow Workshop' from 'TS Motors' but the result from there was also negligible. and a cost of Rs 2000 /- was imposed upon me in free.

It is sorry to inform you that the comapany which challenges international level market quality, extracts money and befool its customers in a so nice manner that the general public can't even anticipate. This shows the unethical policies of the company.

The promises done by the comapny regarding the services and quality products are just sham.

NOTE: knowing the above problems if possible for the concerned authorities, kindly rectify the LPG and Petrol average problem on their cost as soon as possible. And if the Company could not do so it is requested that please take your car back. We are not intrested in buying the products of the company which is unreliable, feign, unethical and nefarious in its conduct.neither i'll suggest or recommend anyone to be a customer of this irresponsible company.

Thanking you.

Your sincerely,

Mr. Deepak kumar srivastava.