We had called Meru Cabs on Apr 22 around 8am for booking a cab for Apr 23 @ 8 am. We wanted to go from Kalina to Nanavati Hospital in Vile Parle. This distance is considered as short distance by cabbies and hence they refuse to go. Even the yellow cabs do not go, thats the reason we had called Meru Cabs. But the Meru call center executive told us that there is no availability of cabs. Immediately after disconnecting the phone, we again called Meru and told them we need to go Colaba from Kalina (a long distance) to which they replied they have a cab available. When we told them that we had called for going to Nanavati and you refused, the executive said there is quota for every area. We dont think this is correct or legal. Meru Cab simply refused to go to for a short distance. This is unfair as I have to go to Hospital for a minor operation and since the auto ride is bumpy we wanted to book the Meru Cab.
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