Respected Sir/Madam,
I feel extremely sad with the irresponsible and callous attitude and answers of the the executives of SABOO MOTORS, SOMAJIGUDA, HYDERABAD regarding the registration of my car. i bought a NEW WAGAN R LXI ON 30TH OF JUNE. i work as a manager in a bank and I have told the executives while buying the car that I cant come suddenly on week days as I need to be in the bank from 8am to 6pm. so I requested them either to inform me 2 days before the stipulated date or else do the work on saturday as I can come from 1pm. They nodded their heads for every thing that I said and I paid 2500 as registration charges though its only 650 if I go personally. Instead of the they calling me I myself took time from my busy schedule and called them twice and the executive asked me to come on 31 st july i.e after one whole month. I took permission and went their by 12.50 pm and then the SABOO EXECUTIVE asked me to go back because of bad working of the computers.. when I was talking to the executive the MOTOR VEHICLE INSPECTOR who overheard the discussion wanted to help me and asked the executive to bring my file for signature and then the executive to OUR SURPRISE SAID THAT HE DIDN'T EVEN BRING THE FILE AT ALL. WHAT IS THIS WHEN HE DIDN'T BRING THE FILE WHY DID HE CALL ME AND WASTE MY PERMISSION AND ON THE OTHER HAND WAS ARGUING WITH ME THAT HE DIDN'T CALL ME AT ALL.THE INSPECTOR ASKED ME TO COME ON 2ND AUG I.E TODAY AT 3.30 AND ASKED THE EXECUTIVE TO COMPLETE THE FORMALITIES BY THEN. HE NODDED HIS HEAD LIKE A DOLL. when the constable inspection was over and when I was about to leave I asked the concerned executive twice WHETHER I SHOULD BRING THE VEHICLE AGAIN AND HE SAID "NO" TWICE. TODAY WHEN AGAIN I MYSELF CALLED HIS HE SAID THAT I SHOULD COME AT 1 PM WITH THE VEHICLE.. HE WILL GIVE ME PERMISSION AT 1 PM AS 11.30 TO 2.30 ARE PEAK BANKING HOURS. I WASTED 2500 AND LISTENING TO ALL RUBBISH FROM THE EXECUTIVES.
I WOULD REQUEST MARUTI SUZUKI COMPANY TO FORWARD THIS TO SABOO MOTARS, SOMAJIGUDA, HYDERABAD AND WARN THEM AND ASK THEM TO APPOINT PROPER "RESPONSIBLE PEOPLE" OR OTHER WISE IT SPOILS THE REPUTATION OF MARUTI SUZUKI.. WE HAVE 5 CARS IN OUR FAMILY AND FRIENDS FROM MARUTI SO I FELT IT AS A "RESPONSIBLE CUSTOMER" TO INFORM YOU.
HOPE QUICK ANSWER FROM ATLEAST YOU PEOPLE..
G. RUKMINI.
HYDERABAD.
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