I had worst exp with Advaith Hyundai dealer in bangalore. Here goes my experience with the "Cheaters".
I booked Getz Prime 1.3 GLS well in advance before Price Hike (Budget 2010) for 4, 74, 000 Complete on road. But i wanted to take delivery during Navratra and Ugadhi (auspicious reasons) which was on 16th of March.
First of all their Sales consultant at Sarjapur showroom by name "Dayanand" Plz guys note this-Be aware of this person and better go for some other sales consultant. He is the most horrible person i ever met and such people shud be kicked out wherever they go. He gave me Order Slip pf 1000 Rs against the 10, 000 i paid, upon informing little he was responsible to deliver me corrected slip inneded to proceed with loan realted formalities. After requesting for one week i finally gt it.
Now 2 days later the guy calls me up and tells that sir the price are up by 7000 on the model you booked.
I was surpised by that since it should not be applicable on me since i booked vehicle well before price hike and same was alloted in my name. But that guy tells me no sir its applicable to you and issued me one more Quotation with revised
rate and hike of 7000.I grew suspicious and went to their Residency road facility and told them that i have alreday booked vehicle at sarjapur but not happy with their service and want to transfer deal from their to your office.
They agreed and made me to fill all papers again along with Complaint letter against that Dayanand. Now this dealer at Advaith Hyundai Residency road gave me a new quotation at 7000 less since i booked vehicle before budget!!!Boss ia m totally confused and felt that howcome same dealer at two different facility for same car, same version, booked on same date can give me 2 different quotations???
Simple case of cheating and fooling the customer. Where that extra 7k was supposed to go???
Now above this all see the "Gundaraj" when i inquired about the Delivery date few days later the sales consultant at Residency road who was alloted to me says that sir that "Dayanand" at sarjapur road is not transferring your file to our office and that he is helpless!!! God i lost my mind out of anger. Is that "Dayand" some commissioner, some manager of advaith that he is not transferring my file, am i applying for some petrol Pump that the file cannot be transferred. Moreover its their internal matter why that guy is calling me and requesting me to in turn request that rascal dayanad to transfer my file-why the helli shud request if i am paying money, so much power a mere sales consultant has there or he was worried of loosing his commission as well as that extra 7k he was making illegally out of me???
Now i went personally to the residency road manager and told him all this. My freinds suggested me to go to consumer court instead and file Fraud case against them since i had biggest proof of two different quotations.
The manager was feeling very embarrassed dont know for real or just showoff since i know just a sales guy cannot be so 'ignorant and troublesome" without having hands of some superior on his head".
Well as promised i am waiting to get delivery soon but if this time it doesnt happen, advaith people are going to remember me for long in their history of business. Definitely i will go to consumer court based on proof i have.
So guys before going to any dealer for any purchase i suggest you to go through various complaints posted against them on internet. We are consumers and spending our hardearned money for our happiness, these hopeless people cant take away that right from us. Buying first car is always moment to cherish but these buggers have spoiled that mood of mine now. I regret goingto Advaith Hyundai. Its the story with everyone but and not just advaith but we as customer needs to teach them good lesson that they are surviving because of us and its not we who are dependent on them. Thier salary comes out of the money we pay and above that all this attitude we have to bear.
0 comments