Dear Sir, I am travelling through udyog nagri train no.12174 date 11 feb expected to reach lokmanya tilak terminus by 6:15am but train is running late by 4 hours. Attendant name Prashant in B1 coach of our train stated collecting bedding at titwala station were train was standing for more than a hour. When we requested to keep it until kalyan he refused and started speaking arrogantly. Also he refused to give complain book and said to put complain whereever I want. This shows no fear of railway staff against any complaint and request railway to atleast give warning against such misbehavior with customers.
For ref my PNR No is 2215803321.
Thanks.
Rgds,
Praveen Gupta.
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