Dear Madam/ Sir,
Today(24-12-2012) I have made train reservation through www.irctc.co.in, for 5th January 2013( Charminar express) and the waiting list was 126, when i made the payment i have received a msg to my mobile that amount of Rs.316.24 has been deducted towards reservation and when I checked my bank mini statement this was the note- IIN/www.irctc.c/Fee Rs10 ST Rs1.24/20121.
Train : Charminar express
Type booked: Sleeper class
Waiting List no: 126
Name of the traveller: shaik saleem
Mode: online (www.irctc.co.in)
Berth Preference: upper
Boarding point: Hyderabad deccan
Train No: 12760
Time of making transaction: In Between 12:00pm to 1:00 pm
Please suggest me what to do to get back my money.